Privacy Policy

This Privacy Policy explains how FOCUS COACHING TREINAMENTO PROFISSIONAL LTDA ("FOCUS COACHING TREINAMENTO PROFISSIONAL", "we") collects, uses and protects personal information when you visit focuscoachingelite.com, contact us about individual or group coaching, or hire our in-company trainings and workshops. Effective date: 2026-10-23.

Who we are

FOCUS COACHING TREINAMENTO PROFISSIONAL LTDA, registration 04.110.158/0001-75, Rua Tito, 450, APT 51 - Vila Romana, Sao Paulo - SP, 05051-000. Contact: [email protected] · +5511945516398.

We provide professional coaching, individual and in groups, focused on goal setting, productivity, leadership and career development. We also provide in-company trainings and workshops on communication, time management and high performance.

Information we collect

Information you give us. This includes your name, e-mail and phone. It also includes your company name and role, if you ask about in-company programs, and your billing address when you purchase or contact us. We do not ship anything, so we do not need a delivery address.

Information collected automatically. This includes your device, browser, pages visited and referring ad, collected through cookies and similar technologies.

Information from payment processors. We receive confirmation of payment. We do not store full card numbers.

What you share during coaching sessions about your goals, work or career is used only to deliver the service to you. It is never used for advertising.

How we use it

We use your information to schedule and deliver sessions, trainings and workshops, and to process payments.

We also use it to answer your requests, send transactional messages such as confirmations and scheduling details, improve the website and prevent fraud.

With your consent where required, we use it to send marketing and to measure advertising.

Cookies and analytics

We use Google Analytics cookies to understand how visitors use our website.

We use Google Ads conversion and remarketing cookies. These measure ad results and may show our ads to people who visited our website.

You can block or delete cookies in your browser settings. You can opt out of Google's personalized ads at adssettings.google.com. You can also use the Google Analytics opt-out browser add-on.

Advertising pixels and native ad networks

We use the Meta Pixel and the Meta Conversions API to measure visits and conversions from ads on Facebook and Instagram. These tools may send Meta event data, such as a page view or a contact form submission. They may also send contact details that are hashed (scrambled) before they are sent.

We use the TikTok Pixel for the same purpose on TikTok.

We use cookies and pixels from native advertising networks, such as Taboola, Outbrain and NewsBreak, to measure the performance of our ads on partner websites.

We do not send health information, personal conditions or the content of coaching conversations to any advertising platform.

You can opt out of interest-based ads in the ad settings of each platform and in your browser.

Sharing

We share information only in these cases: with providers that help us operate (hosting, payments, e-mail, scheduling, analytics and advertising measurement), when required by law, or in a business transfer.

We do not sell your personal information.

Your rights

Depending on where you live (including California and other U.S. states), you may request access, correction, deletion and portability of your information. You may also opt out of targeted advertising.

To make a request, write to [email protected]. We will not discriminate against you for exercising your rights.

Retention and security

We keep information only as long as needed for the purposes above or as required by law.

We protect it with reasonable technical and organizational measures.

Children and age

Our website is not directed to children under 13, and we do not knowingly collect their information.

Purchases of our services are limited to adults aged 18 or older.

Changes and contact

We may update this policy. The date above shows the latest version.

Questions: [email protected] · +5511945516398 · Rua Tito, 450, APT 51 - Vila Romana, Sao Paulo - SP, 05051-000.